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Tutorials & FAQs
Tutorials
Full Text Finder
ILL Requests
Online Catalog Basics
Online Databases
Online Research Guides
Henderson-Wilder Library Links
Frequently Asked Questions
I can’t get into a database. What should I do?
- Are you using the correct username / password? Try logging into other University services.
- Try logging in with another browser, such as Firefox, Chrome or Explorer.
- Clear your browser history, cache and cookies.
- Use the link from the Library page if you are accessing from a course page, or vice-versa.
- Are you logging in from a computer with strong firewalls that could be blocking access?
How can I contact the IT Help Center?
Contact IT at:
[email protected]
563-425-5876
uiu.edu/resources/information-technology.html
