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Course Category: Healthcare Administration

This course focuses on organizational behavior and leadership in for-profit and not-for-profit healthcare organizations.  Students will acquire an understanding of the major theories and principles contributing to effective organizational leadership and management to attain organizational performance.  Students will evaluate individual motivation, attitudes, and perceptions in healthcare organizations, and will apply organizational theory to the management of individuals, teams, and a diverse workforce.
This course explores how the strategic management of human resources creates value and delivers results in health care. Concepts in human resources management as applied to health services organizations are presented including compensation and benefits, personnel planning, recruitment and selection, training and development, employee appraisal, labor relations, and discipline.
This course emphasizes a strategic market-management approach for developing or evaluating strategies and programs for a health care organization. Students in this course will explore concepts of strategic and marketing management including analyzing mission, vision, values, and external trends and competitive forces. Students will evaluate the roles and functions of marketing in a changing healthcare environment and will create a market driven strategic plan for an organization.
This course examines the relationships between healthcare quality, risk management, operational objectives, and organizational performance. Students will examine legal and regulatory compliance strategies from the business perspective of health administration. Course concepts include licensing, certification, and accreditation requirements of health care professionals, consent, legal reporting, and professional liability, as well as federal and state statutes and regulations and specific mandates. Business considerations related to privacy and security standards related to HIPAA, requirements, and implementing management software, will be discussed.
Population health management (PHM) has emerged as an important strategy for healthcare providers and payers. This course is intended to familiarize students with the concepts, methods, and use of managerial epidemiology to health services planning, quality monitoring, planning, policy development, system development, finance, and marketing of healthcare services.
This course explores the foundations of population health informatics and will examine key concepts related to registries, electronic health records, epidemiological databases, health promotion, and quality reporting in population health management. Students will be introduced to the concepts of big data, cloud computing, and other emerging technological innovations that can contribute to the improvement of population health.
Prerequisites
HA 525, or permission of the program chair
The course is designed to familiarize students with the financing, operation, regulation, and structure of the American health care system. Attention will be paid to environmental forces that shape and define the healthcare system.
Students explore the effect of macro- and micro-economic theory on the design, implementation, and outcomes of health and human services programs. Students explore optimization, consumer/client demand, production/service delivery, investment decisions, market structure, and information problems as applied to the public and not-for-profit health and human services sectors.
This course explores operations management unique to healthcare systems in for-profit and not-for-profit settings. The course will address solutions for operational issues in healthcare facilities such as supply chain management, inventory management, forecasting patient volumes, capacity planning, and healthcare project management.
Explores the legal and regulatory issues faced by executives responsible for delivering healthcare and social services in the not-for-profit and government sectors. The course uses readings and case analyses to develop an understanding of the range of actions available to healthcare and social service executives and the effect limitations on actions can have on the quality, efficiency, and effectiveness of the services provided. The issues of privacy concerns, conflicts of interest, and fiduciary responsibility are explored.
This course examines the quality assessment of both business practices and health care delivery focusing on outcome measurements, process/outcome relationships, and methods for process improvement. Quality management tools and techniques are reviewed with a focus on patient safety, clinical quality, care outcomes, and cost benefit analysis in patient care.
Explores the processes and methods of financial management in the healthcare industry. Patterns of healthcare expenditures, methods of financing healthcare, financial planning and development, third party reimbursement, and internal controls in health institutions and programs management.
This course addresses the importance of information systems and information technology in improving decision-making in healthcare organizations and provides an overview of the integration of technology in the health care setting. Students will examine the processes used in the selection, application, and evaluation of computer software and hardware. Methods and processes to make informed business decisions related to the application and use of technology in health care will be discussed. Students will learn how integrated computer-based information systems can lead to decisions that improve and better coordinate care, allow for better management of medical records and orders, increase the timeliness of care, improve cost controls, enhance supply inventory and management, and become familiar with administrative data sets and information technology used in decision support.
This course introduces decision and cost-effectiveness analysis for healthcare managers. Topics will include measuring and modeling uncertainty, constructing decision trees, modeling group decision-making, cost-effectiveness analysis, objective risk analysis, objective risk analysis, program evaluation, and conflict analysis.
This course is the culminating experience of the MHA program. Through the analysis of cases, students will define, analyze, and recommend solutions to real world business problems in healthcare organizations.
Prerequisites
Completion of all core and area of emphasis courses or permission of the program director.