UIU Services

Student Enrollment Center

The Student Enrollment Center (SEC) coordinates functions across the university to provide enrollment services to prospective and current student through graduation.  The SEC includes eight different offices to support our students: Registrar, Student Accounts, Financial Aid, Military and Veteran Services, Document Processing, Inbound Student Support, Admissions and Academic Advising for our distance education programs.    

Location: First floor of Garbee Hall on the Fayette Campus
Telephone: 563-425-5200 or toll free at 1-800-553-4150
Email: info@uiu.edu 
Website > 

Academic Success

The Office of Academic Success is committed to helping students reach their academic goals. We serve as a resource for students, faculty, staff, administrators, and other stakeholders of Upper Iowa University.

We offer the following services to the University community:

  • Consult with students on their academic goals and provide resources to assist in achieving these goals
  • Provide tutoring and writing services
  • Work with students to improve academic performance
  • Present workshops to students in the following areas: goal setting, time management, learning styles, reading textbooks, stress management, test anxiety, final examination prep, and general academic success tips
  • Oversee Support Our Students (SOS), UIU’s early alert system, to address student needs
  • Academic advising assistance
  • Serve as a resource to the University community

Webpage

Tutor Center

The Tutor Center offers free peer tutoring for UIU students in all subjects except for writing. Top areas tutored are math, business, and science but support can be offered in a variety of content areas. Peer Assisted Learning (PAL) leaders are also offered through the Tutor Center as supplemental support to lower-level math courses.

The Tutor Center also loans out scientific and graphic calculators for student use. Calculators may be checked out on a per-session basis and renewed when needed. This is a free service for students as long as the calculator is returned.

Online and Center students should refer to the Tutor Center webpage for current tutoring options available.

Webpage

Writing Center

The Writing Center offers free peer tutoring in all stages of the writing process. Peer writing consultants are trained to work with students to improve their writing on assignments across all disciplines. The Center’s goal is for students to leave a stronger, more independent writer. 

Online and Center students may utilize email tutoring for writing support. 

Webpage

Institutional Advancement and Alumni Development

The Office of Institutional Advancement and Alumni Development exists to help alumni stay connected with their alma mater and to raise money in support of UIU. The office helps organize Homecoming, tailgaters, Team Peacock’s ride in RAGBRAI and other alumni events around the world. Another responsibility is maintaining alumni records, and alumni are encouraged to contact the center when they have news to share (e.g., marriage, children, a new address, a job change, etc.). 

In the area of institutional advancement, the office seeks gifts from alumni, friends and foundations/corporations to fund student scholarships, fund programs and remodel or build new buildings. 

Website

Ordering Textbooks Online

We know textbook affordability is an increasing concern across the country. That’s why we’re doing all that we can to save you the most money. Through our partnership with MBS Direct, we offer you several cost-savings options that significantly reduce the cost of course materials. Take a look: 

  • Marketplace: Saves up to 95% by connecting you with private vendors selling a specific title. Plus, each vendor is vetted for quality of service to ensure a safe and seamless experience. 
  • Guaranteed Buyback: At the time of purchase, you will see the exact buyback amount you will receive later. When combined with used textbooks, you benefit from up to 70% savings! 
  • Rental: Our program provides up-front savings of up to 60% with no hidden fees or penalties! 
  • Digital: Save up to 80% off the list price and receive extra ancillary content to further enhance the learning experience. 
  • Used: Still the most popular purchase option, used books save you up to 25% off the new book list price. 
  • Free Shipping: Orders filled by MBS totaling over $49 will be eligible for free shipping.

Textbook Ordering Instructions:

  • Visit the website
  • Click "Let's Get Started" 
  • Select your courses 
  • Select your books

 Website

Office of Career Development

The goal of the Office of Career Development is to help students keep moving in the right direction toward a successful career and future. The Office of Career Development assists students with choosing a major, resume/cover letter reviews, internship leads, interview skills, graduate school information, job search skill development as well as general career coaching and other career related topics.

Website

Computer and E-Mail Accounts

Your computer and e-mail accounts have been set up personally for you with a username and password.  You will need your username and password in order to access UIU computers.  You will receive your username and password at the beginning of the academic year (or initial term of enrollment). 

Disability Services

UIU Disability Services (UIUDS) is committed to ensuring equal access to and full participation in educational and co-curricular activities to students with disabilities.

The University will make accommodations for only those students who report a disability and provide appropriate documentation. For appropriate accommodations to be made, current documentation must be on file with the Director of Disability Services (DDS). Documentation is required to establish both the presence of a disability and the need for accommodations. 

Current IEP‘s or Section 504 Plans may or may not be sufficient. If not sufficient, further documentation from external sources, such as an evaluation by a licensed psychologist or doctor may be required.  Documentation must support the requested accommodations. It is the student‘s responsibility to arrange and pay for all needed disability assessments.

Services for students with disabilities are tailored to meet individual needs in order to comply with Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act Amendments Act of 2008.

Webpage

The procedure to receive services through UIUDS is as follows:

  • Any student enrolled in Upper Iowa University with a documented disability requesting services should complete the following forms:Students must provide appropriate documentation to the Director of Disability Services (DDS), Kellie A Blanchard M.Ed., in the Office of Disability Services in order to apply for accommodations (see Guidelines for Acceptable Documentation on the UIU Disability page).
  • Once all of the above forms have been received, students will schedule an appointment with the DDS for an intake interview. During the interview, the DDS will get a personal narrative from the student as to what his/her needs are and what accommodations can be provided for him/her at UIU.
  • Following the interview, the DDS will evaluate all documentation and information collected to determine the reasonable accommodation needs.
  • The accommodation letters will be created and dispersed to the professors of the student's semester courses.
  • At the beginning of each semester thereafter, the student must contact the Director of Disability Services to request accommodation letters for the upcoming semester.
  • For further explanations on policies and procedures, please refer to the UIU Disability Services Handbook

Education Abroad 

All UIU students have the opportunity to study, intern, volunteer, work, or teach abroad! Students that have an experience abroad are approximately twice as likely to find a job within a year of graduation as compared to students who do not, according to PRWeb.  Moreover, according to UCMerced, study abroad alumni have higher starting salaries and are more likely to get into their top choice for graduate school.

  • Choose from over 50 countries
  • Choose from over 130 different fields of study
  • Pay UIU tuition, fees, room, and board
  • Use student financial aid and scholarships
  • Go abroad for a week, May term, summer, semester, or year

Webpage

Information Technology (IT) Help Center

The UIU Information Technology (IT) Help Center is the central point of contact for the UIU Community for technology related incidents, problems, and requests. 

Webpage and Live Chat 

Internet access is available in the residence halls and is provided by Apogee. Please contact Apogee at 855-813-7009, 24 hours a day, 7 days a week for support.

Student Accounts
You will receive a @peacocks.uiu.edu email address and myUIU login information upon enrolling at UIU. If you have any questions or need assistance accessing your email account or myUIU, please contact the IT Help Center.

Library Services 

Henderson-Wilder Library, located on the Fayette campus, supports UIU undergraduate and graduate academic programs by providing a full range of information resources and services that encourage learning, study, research, and collaboration.  The library provides access to collections, both in print and online, that meet the curricular, research, and collaborative needs of the total university.  Access to electronic resources is available 24/7 through the library’s website; all subscription based databases may be accessed with the student’s authorization credentials (myUIU) at anytime and anywhere; thus providing library resources for UIU’s global community.

The library is open 84 hours per week and provides a positive, pleasant and quiet study environment.  As a learning resource center, the library houses two computer labs, a tutor center and an education curriculum resource library. Also, it serves as an “additional” federal depository of United States government documents, and is an access point for the Iowa Workforce Development program providing a local access point to the state of Iowa website for those Iowa students, veterans and unemployed who are searching for employment information.  The library houses a collection of over 70,000 volumes of processed print and multimedia materials with additional electronic access to e-book collections and thousands of full-text journals, references, newspapers, maps, etc. via the library website.

Henderson-Wilder Library participates in many interlibrary loan networks and resource-sharing consortiums, enabling library staff to obtain most published and circulating material that is not owned by UIU. Interlibrary loan services are available to all UIU students.

Website 
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Fayette Campus Only

Computer Labs

All registered students have access to the Internet from the computer labs on campus and their residence hall room.   There are computer labs available on campus for student use. There are two Personal Computer (PC) labs in Henderson-Wilder Library, two PC labs in the Liberal Arts building, two PC labs in the Andres Center, a 24-hour PC lab in Garbee Hall Complex, three PC labs in the basement of Baker-Hebron Science Hall, and two labs in Edgar Fine Arts Hall.  The Student Center has 3 computers in the Quiet Study Lounge, 10 PC workstations on the 2nd level and 4 computer kiosk stations in the commons area.  All computers offer a wide range of software, as well as internet, e-mail access and most have printing capabilities.

Internet Access in Residence Hall Rooms

Internet access in the residence halls is free and provided by Apogee (www.myresnet.com).  Residence hall Internet problems or questions should be directed to Apogee at (855) 813-7009, or e-mail support@myresnet.com. Higher speed and gaming packages are also available through Apogee for an additional cost.   Students are responsible for the installation, configuration, and updates of an anti-virus program with security patches. Anyone with any questions regarding e-mail or the Internet at UIU can contact the IT Help Center at (563) 425-5876 or e-mail helpdesk@uiu.edu.

Counseling Office

The Counseling Office mission is to promote the personal development and psychological well-being of all students, and to provide an environment that is conducive to growth and learning.  Free and confidential short-term counseling is available for Fayette campus students seeking help with personal, social, or emotional issues.  Students may make an appointment between the hours of 9:00 a.m. and 4:00 p.m. Monday through Friday.  Consultation and referral services are available for staff, faculty and students on or off of the residential Fayette Campus.

Referral Services
2-1-1 provides free and confidential information and referral. Call 2-1-1 for help with food, housing, employment, health care, counseling and more. Learn more about local 2-1-1 by looking it up at http://www.211.org/.

Wellness Programming
The Wellness Office mission is to promote health and wellness among students, faculty, and staff. Educating students about all areas of wellness is the main goal of the student office. This education is done through empowering students with the knowledge and information they need to continue to lead a healthy and active lifestyle for the rest of their lives. Programs include wellness events, blood drives and monthly programs on topics such as eating disorders, alcohol and drugs, nutrition and sexual health awareness.

The Wellness Office welcomes ideas or suggestions for speakers to bring to campus.

Website

Dining Services

ARAMARK Higher Education provides the dining services on campus. A resident dining meal plan is mandatory for all residential students during the academic school sessions. The resident dining program includes the following options:

  • Peacock Platinum:  All Access to Servery, 10 guest meals and $300 Dining Dollars per semester
  • Peacock Blue:  All Access to Servery, 10 guest meals and $150 Dining Dollars per semester
  • Peacock Basic:  130 Servery meals, 10 guest meals and $300 Dining Dollars per semester

Dining Services offer a wide variety of food choices including wellness and vegetarian items, holiday buffets, brick oven pizza and exhibition cooking through the Servery.  The Café offers an assortment of grab-n-go items, Java City beverages, grill items and pizza.

Typical Hours of Operation: Servery 

Monday-Thursday: 7:15 a.m.- 7:00 p.m. 
Friday: 7:15 a.m.- 6:30 p.m. 
Saturday: 11:00 a.m.- 6:00 p.m.
Sunday: 11:00 a.m.- 6:30 p.m. 

Typical Hours of Operation: Café

Monday-Thursday: 7:30 a.m.– 10:30 p.m.
Friday: 7:30 a.m.– 10:30 p.m.
Saturday: 7:00 p.m.-10:00 p.m.
Sunday: 7:00 p.m.-10:30 p.m.

Commuter Students can use their student ID to establish a Dining Dollar account or purchase a commuter meal plan by visiting Student Life, the Servery staff or online.  Commuter students may purchase a 40 or 80 meal plan.  These pre-paid plans allow students to purchase meals in the Servery during the academic year.  Each meal plan also comes with $50 Dining Dollars to use in the Café, concession stands or Pavo Blue (food/beverages only).

Students with special dietary needs or any other questions regarding University dining can be directed to ARAMARK Campus Dining Services at (563) 425-5767 or (563) 425-5494.

Webpage

Health Services

Although not housed on campus, students seeking medical treatment for illness or injury have local options. Gundersen Palmer Lutheran Hospital and Clinics has a medical clinic in town as well as in surrounding communities. Services provided include evaluation and management of student illnesses. Students are expected to pay fees or charges incurred at visits and any additional diagnostic testing.

Procedures for Clinic Visits

  1. Students are asked to contact the clinic directly by calling 1-800-822-1141 or 563-425-3381. Every effort will be made to see the student on the same day of the call.
  2. Present student ID card and insurance card at the clinic.
  3. After-hour emergencies should be directed to the emergency room of Gundersen Palmer Lutheran Hospital, West Union, Iowa.
  4. Cost for clinic or emergency services is borne by the student or his/her family insurance carrier.

Student Accident and Health Insurance

At Upper Iowa, we want to ensure students are protected in the event of a medical emergency. Though not required for domestic students, UIU strongly encourages all students to carry health insurance. If you do not have health insurance through a parent or guardian and would like to discuss how to find coverage, please contact the Director of Counseling and Wellness.

All international students are required, and will be automatically enrolled, in the UIU Student Health Insurance Plan. International students cannot waive participation in the plan. Since the cost changes from year-to-year, please contact the Center for International Education for rates at 563-425-5852 or email international@uiu.edu.

Special Health Needs

Accident/Death. If a student should sustain a serious injury, notify Student Life (daytime) or Campus Police (day or night) immediately. A member of the staff will assist the injured student and assure that prompt medical care is received. In the event of the death of a student, the Dean of Students will notify appropriate family members. Residence hall staff will notify floor members and friends.

 

Student Life Telephone: 563-425-5215
Campus Police Telephone: 563-425-5372

 

Allergy Shots. Allergy shots are available at the local medical clinic.

Immunizations. For students’ protection, they are asked to submit their immunization records.

Prescription Medications. Students wishing to have prescriptions filled locally may obtain them from Scott Pharmacy in Fayette. The costs of all medicines are the students’ responsibility. The pharmacy honors all major health insurance and credit cards. If a student has a current prescription from home that needs filling, he/she has two options:

  1. The student’s personal physician can call or fax (563-425-4530 or 800-246-0024) the prescription in to Scott Pharmacy, OR
  2. The student can bring the prescription bottle to Scott Pharmacy, and the pharmacist will have the prescription transferred. Scott Pharmacy’s local number is (563) 425-4530.

Specialists. If a student is in need of a specialist (sports medicine, optometrist, dental, OB/GYN, internal medicine, etc.), they can obtain a list of area professionals from Student Life.

Health and Injury Insurance for Student-Athletes. If the student is a student-athlete participating in one of the many sponsored sports on campus, all injuries must be reported to the Athletic Training staff to ensure proper care and documentation. Each student-athlete is required to be covered by a primary insurance policy prior to the start of any athletics activity (practice, weights, meetings etc.). The student-athlete must also have a physical prior to the beginning of each academic year. According to the NCAA, this physical must be completed by one of the following providers: MD, DO, PA, or an NP. The physical form and all associated medical documentation asked for by the Athletic Training staff must be completed prior to any participation. Please contact the Athletic Training staff with any questions.

Parking on Campus

Motor Vehicle and Parking Regulations. Following are some of the guidelines for motor vehicles on campus. A complete list can found on myUIU, under “Helpful Documents” or on webpage.

  1. Park in the areas designated for student parking. Refer to the Parking Rules and Regulations for student parking areas. Permits will be issued for students and Fayette campus employees for their corresponding status (resident, commuter and employee).
  2. Observe state and local parking regulations.
  3. Observe the no-parking zones and restricted areas, which include entryways to all buildings, loading zones, fire equipment lanes, handicapped and visitor parking.
  4. Park away from the front of any entryways to the residence halls, other buildings or in loading zones adjacent to residence hall buildings.
  5. Motorcycles or scooters are not permitted inside the residence halls or other campus buildings; they are to be parked in the designated parking areas.

Parking Registration.  All automobiles and motorcycles that are at the disposal of students on campus, even for occasional use, must be registered with the University at the beginning of the academic year or immediately upon bringing the vehicle on campus. This is done for student safety.  There will be a $75 charge for parking permits for all students.  This permit enables the student to park on UIU property from August 1 to July 31 of each year.  When a vehicle is registered, the student is given a parking permit that must be displayed on the vehicle according to instructions given. Failure to register a vehicle or to display the parking permit correctly will result in a $75 parking violation. Violators’ vehicles are subject to being towed at the owner’s expense.

Payment of Parking Fines. 

  1. All parking fines are to be paid by cash, check or credit/debit card at Facilities Management & Services or via credit/debit card at https://uiu.edu/resources/facilities/parking.html. All parking fines are to be paid within seven days of the date indicated on the ticket. Any student, faculty or staff member who receives a parking ticket has the option to sign a waiver that will extend the fine date approximately one calendar month or appeal in writing any parking ticket that they feel may have extenuating circumstances that would preclude the violation. Waivers and appeals must be submitted within seven calendar days from the date the ticket is issued. Parking waivers will be discontinued on April 1 of each year.  Fines that occur before April 1 will have up to 30 days to pay the fine with the parking waiver.  Fines that occur after April 1 will have 7 days to pay the fine.  After three consecutive vehicle violations, the vehicle may be wheel-locked at any time that it is on University grounds. Wheel locks incur an additional charge of $20.  Vehicles that have been wheel-locked will be towed at the owner’s expense after five calendar days.

Personal Accompaniment Safety Service

The Campus Police will provide a free service to those individuals who feel more comfortable having someone to walk with them at night.   The Personal Accompaniment Safety Service will be provided from 9 p.m. to 3 a.m. and will also provide service beyond this time on a request basis only. Contact Campus Police at (563) 425-5372.

Other Fayette Campus Services

After-Hour Access. After regular business hours (8 a.m.-5 p.m.), all University academic buildings are closed and secured.  For academic reasons, students may gain access to University buildings by approval from a faculty member and Student Life.  For this privilege, students must contact their instructor.

Check Cashing and ATMs. Students who have University payroll checks may cash them at First State Bank in Fayette for a fee.

There are ATM machines conveniently located in various places in Fayette; some are indicated below:

  • UIU, First floor of Student Center: Shazam, Cirrus, Plus, Visa, MasterCard and American Express
  • Farmers State Bank, Main Street:  Shazam, Cirrus, MasterCard, American Express and Discover/Novus
  • The Pumper, West Water Street:  Shazam, Cirrus and MasterCard

ID Cards. Student ID card provides free entry to all University-sponsored functions and athletic events; and for residence hall students, it is their identification in the Servery. Students are to carry their ID at all times. If a student ID is misplaced, lost or stolen, report to Student Life.  A fee is imposed for the reissuance of ID cards.

Postal Service. Residence hall students will be issued a post office box combination for their personal mailbox located in the lower level of the Student Center. Commuting students may request to have their own mailbox assignment.  Post office box assignments are issued by the post office service.  Our post office service, nicknamed “Peacock Express,” is provided by the University and includes all regular mail plus intra-campus mail such as memorandums and announcements. Let your friends and relatives know that your address will be “(Your Name), Upper Iowa University, PO Box 1857, Fayette, Iowa 52142-1860.”  To send packages via FedEx or UPS, please use “605 Washington Street” for the street address.

 Transportation. Students are responsible for their day-to-day transportation needs. Students are encouraged to plan appropriately for personal matters related, but not limited to: airport pick up/return, medical appointments, driver’s license needs, shopping, academic needs such as student teaching, etc.

Free Shuttle Service. Upper Iowa University offers a free shuttle service for current students. This service is limited to pre-set dates at the beginning and end of sessions, as well as breaks in the academic calendar. The shuttle dates will be released in August for the entire academic year. This FREE shuttle sign-up is on a first-come, first-serve basis so early registration is encouraged.  Students must sign up individually at uiu.edu/shuttle and students may not substitute themselves for another person on the trip.

When signing up for shuttles times, students are responsible for providing complete and accurate travel information, including flight/bus number, date/time of trip and cell phone number. If the trip is canceled or changed, the student must notify the Event Manager at 563.425.5848. If notification of changes are not received and the student does not arrive at the scheduled time, the driver will proceed to the other scheduled stops.

In case of inclement weather, shuttles will be delayed until road conditions improve. Upper Iowa University is not responsible for any costs associated with travel delays or cancellations.

For complete shuttle information, please visit uiu.edu/shuttle. Additional transportation options are posted on this site for student convenience.

Get Involved! 

One of the best ways to grow as a person and to explore future aspirations is to meet and interact with other people and become involved in worthwhile activities. At UIU, students have unlimited opportunities to engage in their college experience!

What is your area of interest? Athletics, Student Government, leadership programming, intramurals, Outdoor Pursuits, social or service clubs, cultural activities in art, or a group associated with your major area of study? They are all here for you. To help you find out what is available, an “Organizations Fair” is held each fall or you can check with the Office of Student Activities, which is located in the Student Center, or visit the web, or by Snapchat/Facebook at whatshappeninUIU.

The Office of Student Activities offers many opportunities for leadership and avenues for creating effective change and growth within campus organizations. Among these are: Greek Council, membership in the Peacock Entertainment Crew, Peacocks for Progress and representing clubs in Student Government. To get involved, talk to Student Activities and check out our social media.