10/1/2020

TO: Fayette Campus students, faculty and staff
SUBJECT: COVID-19 self-screening app

Fayette Campus students:

We are aware that some students are having issues with the daily COVID-19 self-screening app provided by SensorRX. These issues appear to be related to a recent update to the app. SensorRX suggested that you can try the following if your app is not working correctly:

• Log out and log back in. This refreshes the app, so that app updates can take effect.
• Use a different web browser to log into the app.

If you continue to have issues, try refreshing the app later today. It was also suggested that you try using a private browsing window to login today.

If you have tried these and continue to have issues tomorrow, please contact Matt Rueckert at [email protected].

If you have not already registered for this free app, you should register by visiting app.covidoncampus.com; please use your UIU email when registering.

Thank you,

Karl Easttorp, PhD
Executive Director
Office of Communications and Marketing
Upper Iowa University