Billing and Student Accounts
There are a variety of ways to help pay for the cost of your education. Our office is here to help you with those payment options.
There are several ways to pay your bill at UIU:
Make a payment online at my.uiu.edu/ics > Finances Tab> My Account Info> Make a Payment
Unable to log in to myUIU? Please submit your payment through Upper Iowa’s eMarket site. Choose ‘Tuition Payment’ > Enter the amount you wish to pay > Enter the student’s Date of Birth, First Name, Last Name, and ID Number > Add to Basket > Checkout. Payments reflect on student accounts within 24-48 business hours.
For International Payments online through Flywire at my.uiu.edu/ics > Finances Tab>International Tuition Payments
Company Tuition Benefits – Ask your Human Resources department about your company’s tuition benefits. It is possible for us to set up a Delayed Payment based on the terms of your company’s policy. Contact us for more information
Military and Veterans – UIU accepts all active duty military tuition assistance. Criteria and assistancelevels vary by branch. All UIU programs are approved for Veterans Benefits, visit our Military and Veterans Admissions page for detailed information.
Payment Plans – UIU offers payment plans based on your location of study. Contact us to make payment arrangements through the use of a payment plan.
In person payments can be received in the Student Enrollment Center (SEC), Liberal Arts building, 1st floor.
Contact Information
Student Accounts Department
Phone – 800-553-4150
Fax – 563-425-5277
Make a Payment Online
Annual Costs & Fees
Financial Aid
Understanding your Bill
Students can access their Upper Iowa University Statement of Account (tuition and fees, room, meal plan, bookstore, and other miscellaneous charges) online at myUIU > Finances > My Account Info > Course and Fee Statement. Statements update in real time as charges, financial aid, and payments are recorded in Upper Iowa’s system.
You are responsible for the tuition and fees for classes for which you have registered. You will not be withdrawn from school for nonpayment of your bill. If you are needing to withdraw from a course, make sure you are contacting your Academic Advisor and completing the Course Withdrawal Form on myUIU.
If you have any outstanding balance on your student account, UIU reserves the right to withhold any future registration in coursework, your official transcript and your diploma/certificate. Contact Student Accounts to discuss your outstanding balance. Upper Iowa University does contract with 3rd party collection agencies for collection of debts.
BankMobile Disbursements is Upper Iowa’s Refund Management® solution for students.
Upper Iowa University has partnered with BankMobile to deliver your financial aid refund. We are committed to providing students with clear choices and offering great customer service.
View our institution’s contract with BankMobile, a Division of Customer Bank.
Learn more about other services offered by the Student Accounts Department
Book Voucher Eligibility
Vouchers are sent to your UIU Peacocks email
Eligible students can expect to receive the voucher approximately 3 weeks prior to the upcoming session
To be eligible to receive a book voucher before the semester/session begins, you must meet ALL of the following criteria:
- You must be accepted to Upper Iowa University (UIU)
- You must have a FAFSA on file with UIU
- Your financial aid award amount for the semester/session must exceed all institutional charges
- You cannot have any Financial Aid documents outstanding (e.g. verification documents, loan limit awareness, etc.)
- You must be meeting Satisfactory Academic Progress (SAP)
- You must be registered at least half-time
Fayette students who meet the above criteria are eligible for one book voucher up to $750 per semester, depending on the amount of excess aid available.
Center and Online students who meet the above criteria are eligible for one book voucher up to $375 per session, depending on the amount of excess aid available.
Every January Upper Iowa University provides the IRS a 1098-T tax form for all students who were enrolled during the previous tax year. The main purpose of the 1098-T form is to help students and/or their parents determine whether or not they are eligible to receive a tax credit for a given tax year. The 1098-T forms are made available online through a third party processor, Heartland ECSI. If you have any questions related to your 1098-T statement and to access an electronic copy of your 1098-T statement on the Heartland ECSI portal, please visit the Heartland ECSI 1098-T Information Page.
If you do not know your Heartland ECSI PIN, please click the following Retrieve Credential Page. Once logged in, under ‘My Account’ select Tax Information and retrieve your 1098-T.
To access your 1098-T statement online, you will need:
- School code: A1
- Account number: Your Social Security Number
ECSI Contact Information:
- Website: http://www.ecsi.net/taxinfo.html
- Phone: 866.428.1098
- Email: [email protected]
International Tuition Payments
UIU has partnered with Flywire to offer an innovative and streamlined way to make international tuition payments. Flywire’s mission is to save international students and their families money that would otherwise be lost on bank fees and unfavorable foreign exchange rates. With Flywire, you are offered excellent foreign exchange rates, allowing you to pay in your home currency (in most cases) and save a significant amount of money, as compared to traditional banks. In addition, the posting of the payment into your UCM account will be faster. Click or go to: uiu.flywire.com to begin the payment process.
- To get started, select the country from which funds will be coming and the payment amount in US dollars you wish to make to your student bill. In most cases, the US dollar amount will be converted into your home currency at preferential exchange rates, which will translate into savings for you.
- After providing some additional basic information, you will book the transaction and will be instructed via email on how to pay Flywire from your home country bank account.
- Flywire will then forward the US dollar amount to UIU where it will be directly credited to your student account.
- You will receive an email to confirm receipt of payment.
Parent/Authorized Users Access
To make a payment or view your student’s account, please log into the Upper Iowa University Payment Site. Note:You must be set up as an Authorized User in order to have access to the student account and payment site.
If you have already been granted as an authorized user, Instruction on how to make a payment.
Authorized Users
In order to be compliant with FERPA privacy regulations, only students or their authorized users are able toview the student account and make a payment. Parents and guardians must be set up as Authorized Users in order to view this information. Our staff will confirm Authorized Users before discussing the account with anyone other than the student.
To set up an Authorized User:
- Login to your myUIU account
- Click on Academics
- Click on the Student Forms on the left
- Click on Set FERPA Permissions
For additional instructions, view Granting, Changing, or Rescinding Your FERPA Permissions document.
Scholarships
As part of our investment in UIU students’ college education, Upper Iowa offers a wide variety of institutional aid through scholarships.
Frequently Asked Questions & Information
2023-24 Fayette Undergraduate Refund Schedule
Fall Semester 2023 | Session 1 Aug 28 – Oct 19 |
Session 2 Oct 23 – Dec 14 |
|
Charge | Refund | Last Date of Attendance | Last Date of Attendance |
10% | 90% | Aug 28 – Aug 30 | Oct 23 – Oct 25 |
25% | 75% | Aug 31 – Sep 3 | Oct 26 – Oct 29 |
50% | 50% | Sep 4 – Sep 10 | Oct 30 – Nov 5 |
100% | 0% | After Sep 10 | After Nov 5 |
Spring Semester 2024 | Session 3 Jan 8 – Feb 29 |
Session 4 Mar 11 – May 2 |
|
Charge | Refund | Last Date of Attendance | Last Date of Attendance |
10% | 90% | Jan 8 – Jan 10 | Mar 11 – Mar 13 |
25% | 75% | Jan 11 – Jan 14 | Mar 14 – Mar 17 |
50% | 50% | Jan 15 – Jan 21 | Mar 18 – Mar 24 |
100% | 0% | After Jan 21 | After Mar 24 |
Summer Semester 2024 | Session 5 May 13 – July 4 |
Session 6 July 8 – Aug 15 |
|
Charge | Refund | Last Date of Attendance | Last Date of Attendance |
10% | 90% | May 13 – May 15 | July 8 – July 10 |
25% | 75% | May 16 – May 19 | July 11 – July 14 |
50% | 50% | May 20 – May 26 | July 15 – July 21 |
100% | 0% | After May 26 | After July 21 |
2023-24 Center/Online Undergraduate Refund Schedule
Fall Semester 2023 | Session 1 Aug 28 – Oct 19 |
Session 2 Oct 23 – Dec 14 |
|
Charge | Refund | Last Date of Attendance | Last Date of Attendance |
25% | 75% | Aug 28 – Sep 3 | Oct 23 – Oct 29 |
50% | 50% | Sep 4 – Sep 10 | Oct 30 – Nov 5 |
100% | 0% | After Sep 10 | After Nov 5 |
Spring Semester 2024 | Session 3 Jan 8 – Feb 29 |
Session 4 Mar 11 – May 2 |
|
Charge | Refund | Last Date of Attendance | Last Date of Attendance |
25% | 75% | Jan 8 – Jan 14 | Mar 11 – Mar 17 |
50% | 50% | Jan 15 – Jan 21 | Mar 18 – Mar 24 |
100% | 0% | After Jan 21 | After Mar 24 |
Summer Semester 2024 | Session 5 May 13 – July 4 |
Session 6 July 8 – Aug 15 |
|
Charge | Refund | Last Date of Attendance | Last Date of Attendance |
25% | 75% | May 13 – May 19 | July 8 – July 14 |
50% | 50% | May 20 – May 26 | July 15 – July 21 |
100% | 0% | After May 26 | After July 21 |
2023-24 Fayette/Center/Online Graduate Refund Schedule
Fall Semester 2023 | Session 1 Aug 28 – Oct 19 |
Session 2 Oct 23 – Dec 14 |
|
Charge | Refund | Last Date of Attendance | Last Date of Attendance |
25% | 75% | Aug 28 – Sep 3 | Oct 23 – Oct 29 |
50% | 50% | Sep 4 – Sep 10 | Oct 30 – Nov 5 |
100% | 0% | After Sep 10 | After Nov 5 |
Spring Semester 2024 | Session 3 Jan 8 – Feb 29 |
Session 4 Mar 11 – May 2 |
|
Charge | Refund | Last Date of Attendance | Last Date of Attendance |
25% | 75% | Jan 8 – Jan 14 | Mar 11 – Mar 17 |
50% | 50% | Jan 15 – Jan 21 | Mar 18 – Mar 24 |
100% | 0% | After Jan 21 | After Mar 24 |
Summer Semester 2024 | Session 5 May 13 – July 4 |
Session 6 July 8 – Aug 15 |
|
Charge | Refund | Last Date of Attendance | Last Date of Attendance |
25% | 75% | May 13 – May 19 | July 8 – July 14 |
50% | 50% | May 20 – May 26 | July 15 – July 21 |
100% | 0% | After May 26 | After July 21 |
As a parent or guardian, how will I know that my student has a bill that needs to be paid?
Due to the Family Educational Rights and Privacy Act (FERPA), only students are provided access to their specific account information. If your student has set you up to receive account information, you will receive an account to myUIU to log in to view your student’s bill. If you are not set up for this service, it will be up to your student to notify you that there is a bill and provide you with the appropriate information. Students bills are not typically mailed. Bills are available to retrieve on myUIU > Finances > Student Account Info. Tuition payment is due by the Wednesday before each session begins for all students.
How can students access their statements online?
Students can access their Upper Iowa Statement of Account (tuition and fees, room, meal plan, bookstore, and other miscellaneous charges) online at myUIU > Finances > Student Account Info > Course and Fee Statement.
Is my student able to pay his/her balance online?
Students can easily make payments on their account through myUIU. These payments are immediately applied to their account.
As a parent or guardian, am I able to pay on my student’s account online?
Online payments can be made to student accounts by parents or other parties through the Emarket Tuition Payment website. The payer will need to supply the name and date of birth of the student for whom the payment is submitted. These payments will be posted to the student’s account the following business day.
What payment plan options does Upper Iowa University offer?
Upper Iowa offers interest free & $0 enrollment fee, payment plans based on where the student is taking classes. Fayette campus students are offered 12, 10, and 5 month payment plans. Center and Online students are offered 2 month or 4 month payment plans. Self-Paced students are offered 4 month or 6 month payment plans. Students paying past due balances are offered 6 month, 12 month, 18 month, or 24 month payment plans. Payment plans may be paid off early without penalty. Please contact the Student Accounts Department if you are interested in enrolling in a payment plan.
The payment process is simple and secure with these options:
- You can make your payment via cash or check in person at the Business Office located in the Student Enrollment Center, Garbee Hall, 2nd
- Students and parents are able to make payments directly from any personal checking account (Echeck) with no additional charges by using the Echeck web payment option. Simply enter the bank/financial institution routing and account number information at the time of payment.
- Credit/debit card payments may be made through the secure only payment in myUIU.
Why is there a service fee for debit & credit card payments and why am I paying for this?
The service fee is assessed by the credit card companies to cover operating costs and the costs associated with servicing hundreds of credit/debit card transactions. You will be informed of all fees before you authorize your payment.
How can I make a payment online?
Through myUIU if you have your Upper Iowa log-in and password. Once you are logged in, select the Finances tab, then click on “Make a Payment” found under the ‘My Account Info’ section.
How can I make a payment if I do not have access to myUIU?
You can make a payment through the Upper Iowa Emarket Tuition Payment website. You will be required to enter the Student’s Name and Date of Birth prior to making the payment.
There is no fee if you pay with an electronic check. There is a service fee if you pay with a debit or credit card. The fee is 2.95% for domestic card transactions, and 4.25% when using an international card. The minimum service fee for card transactions over $20 and less than $106 will be $3. The service fee is added to the transaction amount being paid.
An electronic check is an online check. Enter your checking account number and bank’s routing number to transfer funds from your designated bank account to the University.
ACH is Automated Clearing House and is another term for electronic check.
Do I need checks to make an electronic check payment?
No. You just need the routing number and bank account number for the account from which the payment will be deducted.
How do I find my routing number and my account number?
At the bottom of each check you will find the nine digit routing number and the account number. You can also contact your bank for these numbers.
Does my debit card work like an Echeck?
No. If you use the debit card number, the transaction will be treated like a credit card transaction, and you will pay an additional service fee. To avoid paying the fee, use the electronic check option and pay out of the bank account associated with your debit card.
What types of credit cards are accepted?
MasterCard, Visa, Discover, American Express are accepted.
Can I make a credit card payment at the Upper Iowa Business Office?
No. The Business Office does not accept credit card payments in person or over the phone. We only accept check or cash payments in the office. If you wish to pay with a credit card, we’d be happy to show you how to pay online when you stop in the office.
What happens if I get a refund?
If you qualify for a refund on any part of your credit card payment, the refund will be applied back onto your credit card. As a reminder, the service fee that was applicable to that amount is nonrefundable.
International payments may be made through Upper Iowa’s international payment partner, Flywire. Flywire is an innovative and streamlined way to make international tuition payments to Upper Iowa. Flywire offers excellent foreign exchange rates and allows payers to pay in their home currency (in most cases) and save significant amount of money, as compared to traditional banks. Visit uiu.flywire.com to begin the payment process.
What happens if my credit card is declined?
If your card is declined, try entering your payment information again or try using an Electronic Check or another credit card. If your card is declined after several attempts, contact your issuing bank for additional information.
What happens if my Echeck is returned?
If any payment that you make is returned or refused by your bank for any reason, you will be charged a $25 Returned Payment Fee for each returned or refused payment.
What happens if I am late on my payment plan?
If your payment is late, you will be charged a late payment fee of $25, and your student account will be coded with a status of late.
Will I receive confirmation of my electronic payment?
Yes. You will be provided a confirmation number at the end of your transaction. The confirmation number and your credit card or bank statement will provide confirmation of your payment. If you pay via the Internet, you will be issued an onscreen digital receipt, which can be printed as your record of confirmation and transaction. If you provide an e-mail address, you will receive an email verification of your online payment.
Book vouchers are issued through our bookstore as a means for students to charge their books to their student account at Upper Iowa. The book charges are intended to be paid with the student’s financial aid.
Book voucher eligibility is determined through the registration period. If financial aid eligibility changes or decreases, the student is responsible for the book charges that financial aid does not cover.
Book Charge ID’s expire after the first week of class in order to allow time for all student charges to be finalized before Financial Aid disburses during week 3 of the session.
When will I receive my refund from excess financial aid?
Financial aid is disbursed the third week after the session starts. Then the Business Office refunds any overage within 14 days after the aid creates a negative balance on students’ accounts. The overage is refunded through BankMobile, and students receive their funds based on their selected refund preference.