Crisis Services

What Is A Mental Health Crisis Needing Immediate, Emergency Attention?

  • Suicide threat or attempt
  • If the student has made an attempt, or you suspect has made an attempt (such as taking an overdose), call 911.
  • Thoughts of suicide
  • If the student is clearly thinking about suicide or there are clues he or she may be thinking about it.
  • Thoughts of doing serious physical harm to someone else
  • Seriously diminished contact with reality
  • Extreme emotional distress that has lasted for hours and is not improving
  • Recent sexual assault 

Emergencies During Business Hours

For crisis drop in counseling assistance for yourself or someone else, individuals are welcome to "walk in" for crisis appointments most days Monday through Friday during the noon hour, when classes are in session. Counseling service's office is located within Student Life, 2nd floor of the student center. If the situation is an emergency, students are encouraged to contact Student Life, campus security or 911.

Emergencies After Business Hours, On Weekends, Or During Breaks:      

For any of the crisis situations listed above, contact an RA (563) 379-1407, campus security (563) 425-5372 or (563) 425-5816, or hall director

Sexual Assault Information

Sexual Assault: Any kind of coercive sexual contact, either by a stranger or someone you know, is sexual assault. If you are sexually assaulted, tell someone who can help. Don't try to handle it alone. Please consider the following options and resources.

In the immediate aftermath of a sexual assault: 

  • Contact an RA or hall director for help. They have received training in how to support you.
  • Contact Riverview Center 24 hour crisis line at  1-888-557-0310.  A trained sexual assault advocate is available to talk with you by phone or meet with you. The advocate can provide support and information about medical, legal, and counseling resources.
  • Secure immediate medical attention at Palmer Lutheran Health Center 112 Jefferson Street, West Union, Iowa 52175 Phone: 563-422-3811
  • Do not remove any clothing, shower, douche, or do anything that might destroy physical evidence of the assault.
  • Riverview Center advocate can accompany you to the emergency room.
  • Your evaluation and treatment at the hospital can be paid for by the Iowa Sexual Assault Examination Payment Program. You do not need to make a report to the police to receive this benefit.
  • Emergency contraception is most effective within 72 hours, but can still have some effectiveness up to 5 days.
  • Make a prompt report to the Fayette Police Department: (563) 425-3500. A UIU staff member or DSARC advocate can assist you. Making a report does not obligate you to pursue formal charges.

How To Help A Friend:

  • Believe your friend. Don't judge or question that victim of their choices. Reassure you friend that it is not your fault.
  • Expect all sorts of emotions, including lack of emotion and or shock
  • Be patient. The recovery process is different for each victim and may take time.

After the immediate crisis:

  • Seek support from your RA or hall director.
  • Contact Riverview Center for information and support at 1-888-557-0310.
  • Pursue medical follow-up with medical providers through Gundersen Lutheran or Palmer Hospital. Student appointments for Gundersen Lutheran Clinic can be made within Student Life.
  • You may still make a report to the Fayette Police, if you have not already done so.
  • Consult with Student Life (Student Center) about the option of filing a formal complaint and pursuing campus judicial action. Ask any questions you have about the process.
  • You may request changes in academic or living arrangements to minimize contact with your assailant, if these are reasonably possible. Speak to Student Life.
  • Consult the Student Handbook for information on college policies, reporting, resources and support services.
  • Consider support from UIU Counseling Services or contact Iowa Sexual Abuse Hotline: 1-800-284-7821 for other resources.
  • The Riverview Center is a resource for anyone who is coping with or concerned about the effects of sexual violence. All services are free of charge, confidential, and are available to women, children, and men.
  • The 24-hour line is staffed by trained sexual assault advocates and the toll-free number is available to callers throughout the state of Iowa. Advocates can provide a safe space to talk, supportive listening, and information about services across the state for sexual abuse survivors and their significant others.
  • The Riverview Center can refer callers to their local sexual assault center and is also available to assist callers in accessing other local resources such as domestic violence centers, shelters, law enforcement, hospitals, county attorney offices, or other counseling services.

Local Area Crisis Resources:

  • A crisis and information line that is free, confidential and available 24 hours a day, 7 days a week. A service of United Way and Gundersen Lutheran Medical Center, Inc.
  • Northeast Iowa Behavioral Health's 24 hour Crisis Line: 563-382-3649 or 1-800-400-8923
  • National Suicide Prevention Lifeline 1-800-273-TALK (8255) or 1-800-799-4TTY (4889) for hearing and speech impaired.
  • Contact 911
  • Emergency Room: go directly to Palmer Lutheran Health Center 112 Jefferson Street, West Union, Iowa 52175 Phone: 563-422-3811